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Pharmacy Store

Pharmacy Store

Information Regarding the Management and Operation of the Pharmacy/Drugstore

License Classification: Retail Business License for Drug Sales at a Store

License Information

  • Establisher: MORI PHARMACY Co., Ltd.
  • Store Name: MORI DRAGSTORE
  • Address: Heiwado Building Room 102, 2-11-5 Kita-Otsuka, Toshima-ku, Tokyo 170-0004
  • License Number: 6-Toyoi-Ei-I-Kyodai-2070
  • Date of Issue: April 24, Reiwa 6 (2024)
  • Validity Period: From April 24, Reiwa 6 (2024) to April 23, Reiwa 12 (2030)
  • Licensing Authority: Ikebukuro Public Health Center

Special Sales Notification Information (Internet Sales)

  • Notification Date: August, Reiwa 7 (2025)

Pharmacy/Drugstore Manager’s Name

  • Supervising Pharmacist / Store Manager: Kazuhiko Kato

Current Pharmacy Staff, Roles, and Working Status

  • Pharmacist – Role – Work Schedule: Kazuhiko Kato – Sales, consultation, etc. – Monday to Friday
  • Registered Drug Seller – Role – Work Schedule: None
  • Types of Drugs Sold: Designated Class 2 Drugs, Class 2 Drugs, Class 3 Drugs

Explanation of Staff Identification (Name Tags, etc.)

  • Pharmacist: Wears a name tag labeled “Pharmacist”
  • Registered Drug Seller: Wears a name tag labeled “Registered Drug Seller”

Other Store Information

  • Order Reception Hours: Orders accepted 24/7
  • Store Business Hours: Monday to Sunday, 10:00 AM – 7:00 PM
  • Online Drug Sales Hours (When Pharmacist or Registered Drug Seller is Present): Monday to Friday, 10:00 AM – 7:00 PM

Contact Information for General and Emergency Consultations

Consultation Response Time:

  • Email: Replies within 24 hours
  • Phone: 10:00 AM – 7:00 PM

In-Store Display Policy

Products are displayed according to risk levels. Even if they belong to the same category (e.g., stomach medicine, eye drops, etc.), they are arranged by risk classification to avoid confusion.

Explanation of the “Relief System for Adverse Drug Reactions”

This is a compensation system that covers costs such as medical expenses, medical treatment allowances, and disability pensions for individuals who experience serious side effects (e.g., hospitalization, disability) despite using the medicine properly.

For more information regarding eligibility and procedures, contact:

  • Agency: PMDA (Pharmaceuticals and Medical Devices Agency – Independent Administrative Institution)
  • Toll-Free Number: 0120-149-931
  • Operating Hours: Monday to Friday (excluding holidays): 9:00 AM – 5:00 PM
  • Website: https://www.pmda.go.jp/kenkouhigai.html

Proper Handling of Personal Information

When creating sales records, personal information will be collected only after receiving customer consent.

Collected personal data will be securely managed in accordance with relevant laws and internal regulations.

Other Important Notes

  • If no pharmacist is present, the sale of medicines that require mandatory guidance will be suspended.
  • If neither a pharmacist nor a registered drug seller is present, the licensed drug sales area will be closed and sales will not be allowed.
  • Please follow proper methods for purchasing and using medicines safely and appropriately.
  • Do not discard the “instruction leaflet” included in the medicine package. Keep it for reference during the use period.
  • Products sold on this website are also available for purchase in our physical store.
  • This website does not sell any medications outside the range of Over-The-Counter (OTC) drugs.

If Unresolved Complaints Arise, Please Contact:

  • Administrative Authority: Ikebukuro Public Health Center – Phone: 03-3981-1111
  • Industry Complaint Center: Customer Complaint Reception Center

Phone: 045-474-470

Email: otc-kujou-soudan@yakken-ctr.jp

 

Outside Inside